Terms & Conditions

Terms & Conditions

In using herbalcigarettes.uk, you(the user), are deemed to have accepted the terms and conditions listed below. herbalcigarettes.uk reserves the right to add, delete, alter or modify these terms and conditions at any time. The User is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of .


All products/services and information displayed on herbalcigarettes.uk  constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. herbalcigarettes.uk reserves the right to accept or reject your offer. The agreement between you and herbalcigarettes.uk shall be subject to the following terms and conditions :-


The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.


These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of herbalcigarettes.uk you agree to be bound by the Terms and Conditions. Not having read these terms and conditions is no reason to be not bound by these terms and confditions.


All prices, unless indicated otherwise are in US Dollars. If you are not permitted or otherwise unable to pay in US Dollars, please contact us. We accept payment in these following currencies: USD, EURO, NZD, GBP, CAD, AUD.


The prices indicated are very often less than those you find elsewhere on other web sites or traditional stores anywhere. This is possible because we do not stock any of the items and we pass on the cost savings to you.


All prices and availability of products are subject to change without prior notice at the sole discretion of herbalcigarettes.uk.


herbalcigarettes.uk reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed by herbalcigarettes.uk the same shall be credited to your credit card account and duly notified to you by email.


In a credit card transaction, you must use your own credit card. herbalcigarettes.uk will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.


Any request for cancellations of orders once duly placed on the site, and in the process of shipping shall not be entertained.


In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by herbalcigarettes.uk for redelivery shall be claimed from the User placing the order.


herbalcigarettes.uk shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organisation/s, manufacturers / shop etc. (vendors), flood, fire, wars, acts of God or any cause that is beyond the control of herbalcigarettes.uk.


All products are duly screened and assured by the vendors to ensure that the products are of the standard, quality, composition, style or model that they represent.


Notwithstanding anything contained herein herbalcigarettes.uk acts only as booking agent to facilitate / integrate transactions between the buyers and sellers through various platforms (online web store, call centre, mail order catalogues, SMS. etc.) for various vendors and shall in no way be responsible for any quality of product, damages, losses, expenses and/or taxes incurred by Users on the products. In no event shall herbalcigarettes.uk its directors, officials, representatives and employees be liable for any damages relating to products sold through it's various platforms.


The User agrees to use the services provided by herbalcigarettes.uk, its affiliates, consultants and contracted companies, for lawful purposes only.


The User agrees to provide authentic and true information. herbalcigarettes.uk reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), herbalcigarettes.uk has the right in its sole discretion to reject the registration and debar the User from using the Services of herbalcigarettes.uk , and / or other affiliated websites without prior intimation whatsoever.


herbalcigarettes.uk will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.


The User expressly agrees that the use of service(s) herbalcigarettes.uk is at the User's sole risk. The Service(s) of herbalcigarettes.uk is provided on an "as is" basis without warranties of any kind, whether express or implied. herbalcigarettes.uk, its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the Service, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this Service. herbalcigarettes.uk does not represent or warrant to maintain the confidentiality of information; although herbalcigarettes.uk current practice is to utilise reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express take place between the vendors and the User.


This agreement shall be construed in accordance with the applicable laws of India.



Generally we request our Customers for a reshipment if they did not receive the products within 14 to 30 working days from the date of shipment. But if the Customer insists for a refund than we do not argue further and provide a full refund deducting any additional charges that may have occured to us with that order.  Generally the refund is carried out within 24 working hours.